Personal Data Protection

Privacy Policy big805 – Your Data, Our Responsibility

Big805 takes every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information in accordance with current data protection requirements.

Updated: 1 January 2026 Active Version
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OUR DATA PROTECTION
256-bit SSL Encryption
Certified Secure Servers
Data Not Sold to Third Parties
Full Member Control

Big805 Privacy Commitment

Six core data protection principles we uphold every day to ensure your privacy is always maintained.

Highest-Level Encryption

All data transmitted between your device and big805 servers is protected by 256-bit SSL encryption — the same security technology used by leading financial institutions worldwide. No one can intercept your information during transmission.

No Data Sales

Big805 has never and will never sell member personal information to any third party for marketing or commercial purposes. Your data is used solely for platform operations and to improve the user experience.

Member Data Control

You have the full right to access, amend, or request deletion of your personal data at any time. We fully respect this data control right, which can be exercised through the big805 support team without any complicated conditions.

Certified Secure Servers

Member personal data is stored in enterprise-grade server infrastructure equipped with multi-layered protection, including firewalls, intrusion detection systems, and regular backups. Physical and digital access to servers is strictly controlled.

Privacy Policy Compliance

Big805 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international regulatory requirements. Our compliance team ensures all data handling processes remain aligned with current legislation at all times.

24/7 Privacy Support

The big805 support team is available at all times to assist you with any privacy and data protection enquiries. We respond promptly to any member concerns regarding account security and personal data.

This Privacy Policy describes big805's personal data handling practices. By using the big805 platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.

1. Introduction and Scope of Privacy Policy

Big805 is an online gaming platform operating in Malaysia and trusted by over 500,000 active members. We understand that privacy is not merely a legal obligation — it is a fundamental right of every individual using our services.

This Privacy Policy ("Policy") describes how big805 collects, uses, stores, discloses, and protects your personal information when you use the big805.onl website, the big805 mobile app, and all services and products we offer.

This Policy applies to all registered members, website visitors, and any individual who interacts with the big805 platform in any capacity. Continued use of our platform following any changes to this Policy constitutes your acceptance of those changes.

Big805 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data necessary for stated purposes, and we protect it with the highest security standards available in the industry.

2. Types of Personal Data We Collect

Big805 collects personal information through various channels to ensure our services function properly, remain secure, and meet regulatory requirements. The following are the categories of data we collect:

2.1 Registration & Identity Information

  • Full name as shown on your identification document
  • National identification number (MyKad) or passport
  • Date of birth and gender
  • Current residential address
  • Mobile phone number
  • A valid and active email address
  • Username and password (stored in encrypted form)

2.2 Financial & Transaction Information

  • Bank account number and bank name (for withdrawal purposes)
  • Registered digital wallet details (TNG, Boost, GrabPay)
  • Registered USDT account number or crypto wallet
  • Records of all deposit and withdrawal transactions
  • Wagering history and gaming activity

2.3 Technical & Device Information

  • IP address and approximate geographic location
  • Device type, operating system, and web browser version
  • Cookie data and session identifiers
  • Access logs and Login session timestamps
  • Big805 mobile app usage information
SUMMARY OF DATA COLLECTED
Data Category Example Information Primary Purpose
Personal Identity Name, IC, date of birth KYC & Account Verification
Contact Information Email, phone number Communication & Account Recovery
Financial Data Bank account number, digital wallet Deposit & Withdrawal Processing
Technical Data IP address, device type Security & Fraud Prevention
Activity Data Gaming & wagering history Compliance & Service Improvement

3. How big805 Uses Your Data

Every piece of data big805 collects has a clear and legitimate purpose. We do not use your data beyond what is necessary for the following purposes:

01
Account Management & Identity Verification

Enables you to register, login, and manage your big805 account securely. Identity data is also used for KYC processes to fulfil anti-money laundering (AML) legal requirements.

02
Financial Transaction Processing

Processing deposits and withdrawals accurately and securely. Your financial information is required to ensure funds are credited and withdrawn to the correct and verified account.

03
Platform Security & Fraud Prevention

Technical data such as IP addresses and session logs are used to detect suspicious activity, prevent unauthorised access, and protect your account from cybersecurity threats.

04
Legal & Regulatory Compliance

Big805 is required to retain transaction records and member information for a specified period to comply with the requirements of relevant authorities and regulatory bodies overseeing platform operations.

05
Service Communication & Support

Sending important notifications relating to your account, transactions, security updates, and responses to your customer support enquiries via email or other communication channels you have registered.

06
User Experience Enhancement

Anonymised usage data is analysed in aggregate to understand how members interact with the platform, enabling us to make continuous improvements for a better gaming experience.

4. Data Sharing With Third Parties

Big805 does not sell, rent, or trade member personal information to any third party for marketing purposes. However, there are limited situations where data may be shared with specific parties for legitimate operational purposes:

Permitted Sharing
  • Payment processing providers (transaction data only)
  • Government authorities acting under a valid court order
  • Regulatory authority for AML/KYC compliance purposes
  • IT service providers for system maintenance
  • Gaming partners (player ID only, no full name)
Prohibited Sharing
  • Sale of data to marketing companies
  • Sharing with competing platforms
  • Distribution of data to unauthorized individuals or groups is not permitted
  • Use of data for purposes other than those stated
  • Data transfers to countries without adequate protection

All third parties with access to big805 member data are bound by strict confidentiality agreements and are required to uphold data protection standards equal to or higher than those of big805.

5. Data Storage and Security Measures

Your data security is big805's absolute priority. We employ a comprehensive range of technical and organisational security measures to protect your personal information from unauthorised access, loss, or misuse:

  • Data encryption in transit: All communications between your device and big805 servers are protected by 256-bit SSL/TLS
  • Data encryption at rest: Sensitive information such as passwords and financial data is stored in encrypted form using industry-leading encryption algorithms
  • Multi-level access control: Access to member data is restricted solely to staff with a legitimate operational need
  • 24/7 Monitoring: A continuous monitoring system detects and responds to any security threats in real time
  • Periodic backups: Data is regularly backed up to a secure location to ensure service continuity
  • Penetration testing: big805 conducts regular security testing to identify and address any system vulnerabilities

Data Retention Period

Big805 retains your personal data for as long as your account is active or as long as necessary to provide services. Once an account is closed, data will be retained for the period required by law — typically 7 years for financial records — before being securely deleted in accordance with industry-standard procedures.

While big805 takes all reasonable precautions, no security system can guarantee 100% protection. You also play an important role in keeping your account secure by using a strong password and never sharing your login credentials with anyone.

6. Cookies and Tracking Technologies

Big805 uses cookies and similar tracking technologies to enhance platform functionality and user experience. The following are the types of cookies we use:

TYPES OF COOKIES USED
Cookie Type Function Duration
Essential Cookies Login sessions, account security Session only
Preference Cookies Language, display settings 1 year
Analytics Cookies Anonymous usage statistics 90 days
Security Cookies Device verification, bot prevention 30 days

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the big805 platform, particularly cookies related to session authentication and security.

7. Your Rights Regarding Personal Data

As a big805 member, you have certain rights regarding your personal data, which we take seriously and fully respect. These rights include:

Right to Access

You have the right to request a copy of all personal data big805 holds about you in a readable format.

Right to Rectification

If the data we hold is inaccurate or outdated, you have the right to request an immediate correction at no charge.

Right to Erasure

You may request the deletion of your personal data, subject to big805's legal obligations to retain certain records.

Right to Object

You have the right to object to the use of your data for certain purposes, including marketing communications you do not wish to receive.

To exercise any of the above rights, please contact the big805 support team via live chat or email at [email protected]. We will process your request within 14 business days. In complex cases, this period may be extended up to 30 days, with prior notification to you.

8. Protection of Children's Data

Big805 is a platform exclusively for users aged 21 and above. We do not knowingly collect any personal information from individuals below the minimum age requirement.

If we determine that personal data has been collected from an underage individual, we will immediately take the following steps:

  • Suspending the account immediately
  • Permanently deleting all associated personal data
  • Returning any remaining fund balance in the account
  • Reporting the incident to the relevant authorities if necessary

If you have reason to believe that a minor has registered or is using the big805 platform, please contact us immediately at [email protected] so that prompt action can be taken.

9. Amendments to This Privacy Policy

Big805 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operational practices, new legal requirements, or improvements in how we protect member data.

When any material amendment occurs, big805 will provide appropriate notice to members through:

  • In-platform big805 notification upon next login
  • Email to the address registered to your account
  • Updates the "Last Updated" date at the top of this Policy

Continued use of the big805 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this Policy periodically to stay informed about how we protect your information.

10. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how big805 handles your personal data, our team is ready to assist through the following channels:

Live Chat
Available 24 hours a day, 7 days a week on the big805 platform
Email
[email protected] — Response within 24 business hours
In-App Support
Via the big805 mobile app — Help & Support section

Privacy FAQ

Answers to the most frequently asked questions by big805 members regarding data protection and privacy.

Absolutely not. big805 has never sold, rented, or traded member personal data to any third party for marketing or commercial purposes. Your data is used solely for platform operations and to provide the services you use. This commitment is one of the core pillars of trust that defines the relationship between big805 and all its members.

You can request a copy of your personal data by contacting the big805 support team via live chat or email at [email protected]. Include your full name and the email registered to your account for identity verification. Our team will process your request and deliver the data in a suitable format within 14 business days.

Once your account is closed, big805 will retain your personal data for the period required by law — typically 7 years for financial records — before it is permanently and securely deleted. This retention is a legal compliance requirement, not a choice made by big805. After that period, all data will be destroyed in accordance with industry-standard procedures.

big805 stores your registered bank account number and bank name for withdrawal processing purposes. However, big805 does not directly store credit or debit card information. All payment transactions are processed through certified third-party payment providers that comply with PCI-DSS security standards. All stored financial information is fully encrypted.

You can stop receiving promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any promotional email we send. Alternatively, you can manage your communication preferences through your big805 account settings or by contacting our support team. Unsubscribe requests will be processed within 5 business days.

If you suspect your big805 account has been compromised, contact our support team immediately via Live Chat, available 24/7. Our security team will help you suspend account access instantly, review recent activity logs, securely reset your password, and conduct a full investigation. Acting quickly is key to minimising any potential damage.
SECURE & TRUSTED PLATFORM

Your Data is Safe. Your Game is Fun.

Big805 protects your privacy at every step. Register now and join over 500,000 Malaysian members enjoying a safe, fair, and exciting online gaming experience.

256-bit SSL
Encrypted Data
24/7 Support
No Data Sales
Bahasa Melayu