Terms and Conditions big805 – Your Rights & Responsibilities

1. Acceptance of Terms of Use

Welcome to big805, the online gaming platform trusted by more than 500,000 active members across Malaysia. These Terms and Conditions ("Terms") govern your use of the website, mobile app, and all services provided by big805.

By accessing or using the big805 platform in any way — including browsing the website, downloading the app, making deposits, playing games, or claiming bonuses — you are deemed to have read, understood, and agreed to be bound by these Terms in their entirety.

Acceptance of these Terms is an absolute condition for using the big805 platform. If you are registering on behalf of a company or other entity, you warrant that you have full authority to bind that entity to these Terms.

2. Member Eligibility and Registration

The big805 platform is open only to individuals who meet the following eligibility criteria, without exception:

• Be at least 18 years old on the date of registration
• Having full legal capacity to enter into a binding agreement
• Not a resident or citizen of a country that prohibits online gambling
• Not currently enrolled in a self-exclusion or game ban program
• Registering for yourself and not on behalf of another person

During registration, you are required to provide accurate, complete, and up-to-date personal information, including your full name, date of birth, phone number, and a valid email address. big805 reserves the right to request identity verification documents (KYC) at any time to ensure the accuracy of the information provided.

Each individual is only permitted to hold one account only at big805. Registering more than one account by the same individual — whether using a different name, address, phone number, or payment method — is strictly prohibited and will result in the termination of all such accounts along with forfeiture of all balances.

3. Member Account Management

Once successfully registered, you will have full access to your big805 account. You are solely responsible for all activity that occurs under your account, including all bets, financial transactions, and communications made through that account.

Password Security

You are required to choose a strong password and keep your login credentials confidential. big805 recommends using a password that combines uppercase letters, lowercase letters, numbers, and symbols. Never share your password with anyone, including big805 support agents.

If you suspect that your account has been compromised or that your password has become known to another party, you must immediately change your password and contact the big805 support team. big805 will not be held liable for any losses arising from a member's negligence in safeguarding their login credentials.

KYC Verification

Big805 reserves the right to request identity verification (Know Your Customer / KYC) before approving any withdrawal or at any time deemed necessary. Required documents may include a copy of your identification card, proof of address, and proof of ownership of the payment method. Failure to complete the KYC process within the specified period may result in a temporary account suspension.

4. Deposits and Payments

Big805 accepts deposits via a range of secure payment methods supported by the platform, including DuitNow, TNG eWallet, FPX, Boost, GrabPay, USDT, Maybank, CIMB, and Public Bank. All deposits are processed automatically and credited to your account promptly.

• The minimum deposit amount is as specified on the Deposit per payment method
• All deposits must be made using a payment method registered in the member's own name.
• Big805 does not accept deposits from third parties under any circumstances
• Any deposit suspected of involving fraudulent activity or money laundering will be blocked and reported to the relevant authorities.
• Big805 does not charge any processing fees on member deposits

5. Withdrawal of Winnings

Big805 is committed to processing all valid withdrawals within the stipulated timeframe. We take pride in our consistent and transparent withdrawal processing record since the platform launched.

• Withdrawal requests will be processed within 5 to 15 minutes after approval.
• Withdrawals may only be made to the same payment method used for the deposit, or to a method that has been verified through the KYC process.
• The minimum and maximum withdrawal limits are as specified on the Withdrawal
• VIP members enjoy higher withdrawal limits in line with their membership tier
• Big805 reserves the right to delay withdrawals by up to 5 business days for security review purposes in exceptional cases

Any wagering requirement associated with a bonus must be fully met before withdrawals are permitted on the related bonus balance. Personal deposit funds not tied to any bonus may be withdrawn at any time without additional conditions.

6. Bonuses, Promotions, and Special Offers

Big805 offers members a variety of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and exclusive VIP member offers. All bonuses are subject to the specific terms and conditions set for each respective promotion.

Big805 reserves the right to void any bonus and wins obtained through abuse of the promotions system. All big805 decisions relating to bonuses and promotions are final.

7. Game Rules and Wagering

All games offered at big805 — including video slots, Live Casino, Sports Betting, fish shooting games, and arcade games — are subject to their own specific rules, which can be found within the respective game interface. The following general rules apply to all game types at big805:

• The outcome of all games is final once the relevant round or event has concluded.
• In the event of a technical disruption during an active game, big805 will resolve any dispute based on valid server records.
• Big805 uses an independently verified random number generator (RNG) to ensure the fairness of every game
• The RTP (Return to Player) value for each game is available within that game's information section.
• For sports betting, the odds displayed at the time a bet is placed are the valid odds, unless otherwise stated
• Bets placed after a sports event has started are considered void unless the in-play option has been specifically activated.

8. Prohibited Activities

Using the big805 platform for any of the following purposes is strictly prohibited and will result in decisive action, including account termination and referral to the relevant authorities:

9. Privacy and Data Protection

Big805 takes its responsibility to protect every member's personal information seriously. All personal data collected during registration and use of the platform is processed in accordance with the big805 Privacy Policy, available at the Privacy Policy ours.

In summary, big805 is committed to ensuring that:

• Members' personal information will not be sold or shared with third parties for marketing purposes without your consent.
• All data is stored on servers protected with the highest-grade 256-bit SSL encryption.
• Access to members' personal data is restricted to big805 staff who require it for operational purposes
• Members are entitled to request a copy of their personal data or request its deletion through big805 support channels
• Big805 complies with KYC and AML requirements set by the relevant regulatory authorities

10. Platform Liability Limits

Big805 strives to keep the platform running without interruption at all times. However, there are certain limitations to big805's liability that every member should understand:

• Big805 is not liable for any loss or damage arising from internet service failure or third-party infrastructure
• Big805 is not liable for betting or gaming outcomes conducted in accordance with the applicable rules
• Big805 does not guarantee that the platform will be entirely free from interruptions or technical errors at all times
• Any compensation claim against big805 is limited to the amount deposited by the member within the 30 days preceding the incident giving rise to the claim.

11. Account Termination and Suspension

Big805 reserves the right to suspend or terminate any member's account at any time with or without prior notice under the following circumstances:

• Violation of any term in this document
• Suspected fraud, money laundering, or other illegal activity
• Failure to complete the KYC process within the specified timeframe
• Using unauthorized software or methods to gain an unfair advantage
• Account termination requested by the member themselves

Members who wish to voluntarily close their account may contact the big805 support team at any time. Any real-money balance (excluding bonuses) remaining in the account at the time of closure will be processed for withdrawal once all conditions are met and there are no unresolved fraud-related issues.

If an account is terminated due to a terms violation, big805 reserves the right to forfeit all balances in that account, including deposited funds, bonuses, and any wins.

12. Amendment of Terms and Conditions

Big805 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at the platform's absolute discretion. Amendments take effect as soon as they are published on the big805 website.

Big805 will endeavour to notify members of material changes to these Terms via in-platform notices, email, or other appropriate communication channels. However, it remains each member's responsibility to review these Terms periodically to stay informed of the latest version.

Your continued use of the big805 platform after any amendment takes effect constitutes your acceptance of the revised terms. If you do not agree with the amendment, you must stop using the platform and contact our support team to close your account.